Services

If you’ve found a personal belonging, please report it to any Guest Services Desk, or if convenient, deliver it to the Lost & Found.

Please email at [email protected]

For the courtesy of guests, Al Qana has onsite prayer rooms for men and women on every building and are clearly marked.

Non Electric wheelchairs are available throughout Al Qana on complimentary basis and can be found in designated wheelchair cabinets at the customer service desk. Visitors can borrow a complimentary wheelchair to enjoy the diverse dining and entertainment options with ease and simply return to the Guest service desk when they’re done using it.

As a courtesy to other guests in Al Qana and in accordance with the UAE Local law and customs ,we ask all guests to please wear respectful clothing.

South Entrance: Near The National aquarium building ground floor next to the prayer rooms

North Entrance : Near Grandiose Supermarket

Available near The National aquarium building ground floor next to the prayer rooms