Stay connected with our complimentary high-speed Wi-Fi during your visit. Our platform is multilingual and available in English, Arabic, Chinese & Russian. Connect to @alqana and you’ll be online in just a few simple steps.
Experience the best entertainment in style with a dedicated buggy car service to take you around to your favourite attraction. Our buggy service is complimentary and can be booked from our Guest Services Desk
If you’ve found a personal belonging, please report it to any Guest Services Desk, or if convenient, deliver it to the Lost & Found.
Please email at [email protected]
For the courtesy of guests, Al Qana has onsite prayer rooms for men and women on every building and are clearly marked.
Extra charge on your mobile or electronic device, power banks can be loaned from any Guest Services Desk on a complimentary basis and temporary basis. Simply provide a valid form of ID and you can take the power bank with you and kindly return to any of our Guest service desks after use.
Non Electric wheelchairs are available throughout Al Qana on complimentary basis and can be found in designated wheelchair cabinets at the customer service desk. Visitors can borrow a complimentary wheelchair to enjoy the diverse dining and entertainment options with ease and simply return to the Guest service desk when they’re done using it.
As a courtesy to other guests in Al Qana and in accordance with the UAE Local law and customs ,we ask all guests to please wear respectful clothing.
ATM machine is available on the ground floor of The National Aquarium building next to the prayer rooms